This was around 36 hours ago at this point. Setting industry standards for oil and gas training providers and courses. How many times do companies like these have to cheat customers before they abandon them. Offline Support. 2,912 reviews. Jan 31, 2021. Have tried all the numbers they given and others. We would like to show you a description here but the site won’t allow us. Discover amazing destinations. This is the version of our website addressed to speakers of English in the United States. Discuss the issues you have had with Opodo and work with their customer service team to find a resolution. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Demandant le 18 /9 le remboursement de ces 474€, 3 appels d'1/2 h en surtaxé ( et coupures au bout de 30mn!) 2,324 helpful votes. Customer service is a joke and obviously don't know math. Report inappropriate content . Nous contactons le service client d'Opodo (le 18 mars au matin) qui nous renvoie vers le service concerné (tel n° 01 72 63 70 19). The same thing happend to us Korean Air changed our April flights before lockdown, I recieved a message from Opodo to contact them it took 3 days and holding for over 2 hours before I got through. Share. They also do the check in for you automatically as soon as it's up and send you the BPs. Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. Mais cela aide à avoir une idée de leur taille et de ce à quoi ressemble leur opération de support si vous êtes un client. I had sort of gathered that OPODO was not reliable, but that was from the thousands of comments on just this forum. You should avoid Opodo completely, Natalie. It was OPODO’s booking form saying only put the first name versus put your first names! One of the managers at opodo response to me was ‘What do you want me to do? Opodo Complaints & Reviews. Hélas c'est le prix de la confiance. As we were confused we decided to phone Opodo. Excellent service. UK Covid Hotel Quarantine to start on 15 Feb. What happens to my luggage on an overnight layover at LHR? However having phoned opodo customer service several times over the last 2 days I found the time taken to answer my call could be an hour at worst. OPITO the global industry standard in oil and gas safety, skills, and competence. Opodo makes lots of mistakes with peoples bookings. News. We sincerely appreciate your understanding during these unprecedented times. 3.2.2. I booked flights in Feb 2020. Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. But even that is incorrect in the case you have ordered a insurance for being able to change your flight dates/flexible dates option. Above are our top recommendations for how to contact Opodo, including their top phone number and live chat options. <> What are you trying to change? Click on the name below the logo and then send them a mail. Click here for more information. Getting sick of their hold music. However, please keep in mind that o ur technology and customer service process is designed to function best online. Share. Opodo's service fees are independent of the price of the products and non-refundable in any case, as they are charged for the service provided by Opodo for the search, comparison and assistance in the booking process. - forum Avion - Besoin d'infos sur Avion ? Also organiser of OPITO Global the The global Safety & Competence Conference. Si vous souhaitez joindre le service client Opodo par d’autre moyens que le téléphone, sachez que vous avez plusieurs options. <> What are you trying to change? Reply to: OPODO - Almost impossible to contact! ª Compass by Opodo. Travel agent Opodo customer service ‘could take a week’ to respond to coronavirus questions. At this time, you are stuck with them and you'll just have to persevere, sorry. Please visit our dedicated support page on our online Help Centre https://www.opodo.co.uk/customer-service/#/alerts/coronavirus where you will find detailed information as well as contact details and a live chat. The fastest way to contact Opodo, the best Opodo phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service … Re: OPODO is Unreliable . J''ai malheursement été obligé d'annuler mon voyage et j'ai eu le droit à un problème de remboursement puisque 80% du montant de mon hotel m'a été remboursé (soit 400€ de différence). The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Opodo in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Opodo, compared by speed and customer recommendations. It is a mess. They do not answer. au . David 1 review. Reply. Online travel agency Opodo is the focus of this week’s column as it has triggered the wrath of a number of readers. One of our agents will help you to complete your booking. J'ai juste eu un message comme quoi la session avait expirée. Useful. Excellent service Useful. Vous recherchez Opodo le service client, vous savez probablement déjà qui ils sont. Hi - good in général Only couldn’t check on line for whatever’s reasons through the Opodo app. Useful. Opodo may also charge additional service fees … Je me permets un petit message pour vous dire combien mon expérience avec le service client d'opodo est terrible. are my in laws suppose to sleep in the streets that night no empathy or compassion to the situation you use a service like opodo for booking holidays to … Opodo is by no means a travel agency but a ticket flogger. Customer Calls connection service is charged at £6, max duration 180 mins, plus phone company's access charge. Click on the name below the logo and then send them a mail. What's with these screwy ticket prices? From 511 reviews. Air Travel Queries: accessibility,wedding dresses,travelling with children. Menu. This success was immediately followed up by two more websites in the next 5 years.Today, Opodo offers a huge range of services and flights as well as holiday packages that allow customers to … Do contact the issuing institution for your credit card, ASAP, and contest the charges. Thank you for your patience. Our call connection service is not affiliated or associated to Opodo. WRITE A REVIEW ★☆☆☆☆ 1.1 / 5. I'm still missing invoices several days after the trip. Eva / Fashion Studio Magazine Hi forum, Opodo contacted me after communicating on this site and on their public Facebook page to inform me that a refund is coming (haven't received yet). Buy now or later? Contact Opodo Customer Services using the call connection number below or visit Opodo … You want to go the front of vaccine line? We acknowledge that it may be difficult for you to reach us during these times and recommend that you use the online forms to send us your requests. Vous pouvez leur envoyer un mail à mail@opodo.fr ou une lettre à Opodo, TSA 10034, 75441 Paris cedex 09; cette adresse étant notamment utile pour les … Get where you're going, sooner! I am very satisfied with the service of Opodo.The customer service is also perfect and they are very helpful and honest.Thanks for your efforts and great job. Sarah is amazing. Days later we finally got a response via Messenger. J'appelle le service client, qui m'informe que je devrais avoir un imprim-écran pour justifier !!! Unfortunately, that is the price you have to pay for doing business with this lot! <> You did not really expect they invest in expensive customer service when offering the cheap tickets? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reply. Share Report Copy. I clicked the button and arrive back on the OPODO website to now find the flight suddenly had seats again however the price of a seat was now in fact over £240pp. It's much easier just to give them and their competitors a very wide berth. It looks like we've unintentionally found a way to cancel for free anyway as the credit card company blocked the transaction. Not abandon them and other shonky OTAs and book directly with the (ta && ta.queueForLoad ? Thanks for the advice - I didn't think it was worth pursuing with opodo but just wanted to check. Découvrez des destinations de rêve. OPODO et les remboursements ? >>>I think you should make it easier for people to phone you.<<<. So why should Opodo care about customer service? which i found rude. Contact : customerservice-fr@contact.opodo.com Si vous avez soumis une réclamation auprès de notre Service Client, mais que notre réponse ne vous satisfait pas : vous pouvez contacter la Médiation Tourisme et Voyage sur leur site www.mtv.travel ou par voie postale MTV Médiation Tourisme Voyage BP 80 303 75 823 Paris cedex 17). Opodo customer service is terrible. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. Unfortunately, we haven't found a good help page, faq or forum for Opodo to share, but we can … Reply. more. Opodo Customer Helpline . Read, write and share reviews on Trustpilot today. The Opodo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Below you can compare and contrast the 2 ways to contact Opodo by looking at which ones are the fastest and which ones other customers recommend the most for solving Opodo customer service issues as reported to us by the 50 million or so customers that come to GetHuman … With over 200 destinations to choose from, use Ryanair’s Fare Finder to find the lowest fare to your preferred destination. Ma détresse suite au débit imprévu de plus de 1000 euros les laisse indifférent. I have experienced the worst customer service and contact I have ever experienced. I have been calling for few days and… I have been calling for few days and nobody answered but today they answer so fast so thanks for the two people … 0901 545 5242. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Thank you for your patience and understanding. Sell. Bad company..treats their clients badly and doesn’t compensate them when Opodo makes mistakes. No doubt that will cost them money, so I can't see it happening. The Expert above is not your attorney, and the response above is not legal advice. You can call Opodo at +44 207 660 2215 phone number, write an email, fill out a contact form on their website www.opodo.com, or write a letter to 26-28 Hammersmith Grove, London, London, W6 7BA, United Kingdom. Opodo made its debut back in 2002 and quickly made a name for itself as a fast and reliable website to book a variety of different travel services. Share. Un service client pas très aimable: C’est hélas ce qui ressort très souvent à travers les divers avis clients que nous avons pu lire: le manque d’écoute et de sympathie des conseillers Opodo. La rose des vents d'Opodo vous présente des idées de destinations à partir de . Rien n'est négociable. La transaction a planté juste après l'autorisation de paiement. Their margins do not allow for quality customer service and people buying from them do not care about customer service when they buy the ticket, otherwise they would not buy. Save. Contact Opodo customer service. Bienvenue dans l'espace consacré au Service Client de Opodo. Opodo is completely safe, I used them to buy J tickets twice (1x long haul and 1 x short haul), and there's not been much to complain about. poor customer service. That is it ? Opodo apporte toutes les reponses à vos questions avant, pendant et après votre réservation. Our customer service teams are currently receiving a large volume of phone calls and social media messages. Could you please send us your booking details to the mail address provided by private message? If one of the passengers cannot prove that they are residents, their tickets will not be valid! Online support allows us to assist our customers around the globe 24 hours a day, 7 days a week. 1-10 of 24 replies Sorted by « 1 2 3 » The_Loup_Garou. Josh Wight 1 review. Jessica Lindsay Thursday 12 Mar 2020 9:03 am. Forum. By using our website you accept our Cookies Policy. However, I think it's bad the things you have to do to get a response from Opodo and I think you should make it easier for people to phone you. The amount of the service fees depends on the products acquired. I've never had a problem with booked luggage when doing that, but it seems to be a pretty regular occurrence with Edreams/Opodo, judging by this forum. Anyway, Have a look in the post above you (#5). Customer service is a joke and obviously don't know math.